Your One-Stop-Shop for Information
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You can log into your profile by going to the Jane website or by downloading the app: Jane for Clients!
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Jane will send reminders for all upcoming appointments; however, we recommend reaching out to your therapist directly when you need to cancel.
If you are unsure of how to contact your therapist, call our office at (319) 382-2077 and select your therapist from the list of options.
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Reach out to your therapist by calling our office at (319) 387-2077 and selecting them from the list of options!
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Charges can be made through Jane by the Practice Manager or via invoice.
Check out our “Paying For Therapy” page for more information!
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Yes! If you have a phone or computer with video and audio, you can switch to a telehealth appointment at any time.
Contact your therapist at (319) 382-2077 and selecting them from the list of options!
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Unlike switching to telehealth, many of our providers have telehealth-only days and are unavailable for in-person sessions.
If you are wanting to change your sessions from telehealth to in-person, it’s best to talk to your provider directly about making this switch.
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You can update your information directly in Jane or by contacting our practice manager at (319) 242-6123 or info@healthhopeharmony.com
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Client agreements are signed and saved in your Jane profile.
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Late cancellations are anything cancelled within 24 hours of your appointment time.
We understand life happens, so your first cancellation will not count against you; however, you may incur a $20 late cancellation fee for more than 2 late cancellations within an hour of your appointment time.
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Our Practice Manager runs through billing every day. She will reach out to you through email and/or text about any missed copays or fees.